Shipping policy

Shipping Policy

At Cozy Feet, we aim to process and deliver your order as quickly as possible. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–4 business days after your order has been placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

After processing, estimated delivery typically takes 6–12 business days.

Please note that delivery times are estimates and may vary due to your location, carrier delays, customs processing, holidays, weather, or other circumstances outside of our control.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Tracking information may take 24–48 hours to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Cozy Feet is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

If your tracking information shows unusual delays or you believe your package may be lost, please contact us and we will do our best to assist you.

Carrier delays may occasionally occur and are outside of our direct control.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

For any questions regarding shipping or your order, please contact us at:

Email: hellocozyfeet@gmail.com